Your bookings still happen one phone call at a time.
Transfers, tours, charters — every quote priced by hand, every change confirmed by phone, every manifest rebuilt each morning. The customer who wanted to book after hours booked someone else.
What it costs you
The price on the phone
Every quote is worked out by hand, per route and per group. Two people on the phones give two different prices, and neither is written down.
The morning manifest
Someone rebuilds the day's run sheet before dawn from WhatsApp messages and a whiteboard. Miss one line and a driver arrives at the wrong pickup.
The site that stopped selling
A website with a phone number and a contact form is a brochure. Customers who want to book now go where they can.
Another person on the phones doubles the calls you can take. It does not give you a booking engine.
Transport · ground operations · South Africa
The situation
Their site had been hacked, filled with casino spam, and had collapsed into a broken shell. The bookings still had to happen — so they happened on the phone, by hand, one call at a time.
What was built
A 42-page replacement with a live booking engine and a server-authoritative pricing layer — the price the browser claims is ignored; the price the server calculates is the one stored. An admin console with a proper booking state machine, a payment-link flow, and a daily manifest that arrives at 06:00.
The result
Built in one day. Because it handles customer data, payment information and an admin login, it then went through two independent adversarial security audits before launch — no critical and no high-severity findings.
What we build
A booking engine, and an operation behind it that you own
We build the booking and pricing layer, install Johan OS — the AI operating system Heferon builds and runs — on the operation behind it, and hand you the keys.
- Online booking with live price preview and server-side pricing
- An admin console with a booking state machine and payment links
- A daily manifest that arrives on its own every morning
- Booking questions and changes handled on WhatsApp — WhatsApp B2B automation
- Calls answered when the office is closed — Voice AI Agent
Available now for transport & tourism
WhatsApp B2B Automation
Your buyers order on WhatsApp and your team retypes it. Get the order path from message to payment to delivery running on the channel they already use.
R19,500–R29,500once-off
+ R3,500per month, ops
order → payment → logistics sync
What’s included
Voice AI Agent
Your line rings while your team is busy or closed, and the caller phones somebody else. Get a voice agent that answers, qualifies and logs every call.
R25,000–R39,000once-off
+ R4,500per month, ops
inbound/outbound · lead qual · collections
What’s included